The Waterwheel Hotel - St Austell

Super location for our christmas in St Austell.

The breakfast was satisfactory and well presented with fruit and fullsized portions, as example.

-The rooms were very clean and comfortable and looked freshly decorated. -The food was excellent quality. -The location was great for visiting nearby attractions. -Warm welcome and excellent service from the staff.

-Downstairs area and restaurant could have been a little warmer.

Its location a 10-15 minute walk from Pave Velo was marvellous. I ate at a pleasant restaurant with a good choice of food and drink. The most important was the staff - welcoming and kind people.

Friendly owners with excellant food and quiet location. Under new management and still working on decorations but comfortable and homely. Very near to Eden project and good base for touring Cornwall.

Excellent restaurant, and friendly staff.

The bedroom was fine, but the bathroom cramped and poorly designed.

pleasant stay with room for improvement

The garden view from our room added a serene touch to our stay. The staff displayed amazing hospitality.

While the food was good, there was a slight delay in service during peak hours.

Good Breakfast and pleasant bar/breakfast room set in a good location.

Room was small with only one bedside table and no chair to put clothes on.. Ensuite was tiny. The bar was locked when we returned at 10pm.

The welcome and the food was good. The situation was amazing , one could hear water flowing past as is a former mill. Very nicely decorated, very comfortable chairs.

My husband is asthmatic and they had some of these awful so called airfreshners plugged in to communal areas I had to unplug , unnecessary and not good for people with asthma. Marvellous fresh air, why bother? Also it was very cold at night , no extra blankets provided and heating turned off. Shower hard to use.

Really good looking hotel and the staff were great. The food was fantastic and the really good value for money.

Nothing.

Attention to decorative detail in all areas combined with a sensitive conversion of old industrial buildings.

Nice little guest house, quiet location, rooms were well mantained, clean and comfortable. Staff were friendly and helpful. The breakfast was fantastic and the meals looked great although we didn't eat there as we were going somewhere. Location is off the main roads but easy to get too. Would stay there again.

nothing

Excellent restaurant - food quality, menu selection, ambience Location - idyllic, romantic , remote yet within 10 mins walk of St Austell

Room a bit small & basic

The room was beautifully decorated and very comfortable. We had breakfast included which was delicious, there was something for everyone. We also ate in the restaurant in the evening and we were equally impressed with the standard of food. Would recommend to friends and family and we would definitely come again!

The gardens are fine and offer lovely areas to relax. Our room was a Small Double Room, well-equipped and comfortable. Breakfast had many delicious options. Staff were great throughout our stay. The location is great for nearby attractions.